![]() I'm new to video editing, been a graphic designer, my new job asked me to do this and I figured oh this shouldn't be that hard to learn I know my way around Adobe and I've help in video editing sessions before. Thanks in advance who helps me troubleshoot this problem.Īdded further info on Premiere CC settings. Other infos: Windows Defender AV disabled, no Others softwares running, just Premiere Pro Windows 10 圆4: build 16299.98, latest updates installed (checked few minutes ago) Updated the drivers Yesterday, I had the same issue even with the previous driver version Actually is vital for me using the GPU acceleration, I can't work with just the software rendering performance.GPU Driver version: 23., obtainable via Windows Update or Microsoft Surface website (I've installed from MS website). GPU: Cuda acceleration enabled, Nvidia Geforce Custom GPU from Nvidia for Microsoft Surface Book (Maxwell architecture). Memory settings: 6.5GB dedicated to Adobe apps on a total of 8GB. Multimedia cache: on main SSD, with "if possible store cache files near the original footage" option enabled (so it creates the cache on the external SSD specified below) įootage: Actually is on an external SSD, a Samsung T3 512GB USB3 portable drive Ĭodec of footage: H264 in MOV Quicktime container (original Canon DSLR MP4 clips) Pr Pro version: version 12.0.0 (build 224) PC: Surface Book, i5 6300U, 8GB DDR3 RAM, Intel HD520, GPU Nvidia Geforce, Toshiba 256GB SSD, 13,5" 3000x2000 display I've to force closing using Windows Task Manager. When this problem shows I can't close Premiere as usual. The software is working correctly, I can move the play head, select clips, but Source and Program monitor looks like frozen. ![]() Timeline doesn't play at all, it shows the last video frame. Actually I've started editing some videos on my Surface Book with the latest version of Premiere Pro CC 2018, and I'm facing a very annoying bug.Ĭhecking this forum I've seen other users are having the same or similar problem.Īfter a while using Premiere and randomly when editing a project and I click play on Program/Source monitor the play icon become the usual stop button and it stays like that.
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